Margot European Spa has always upheld the most thorough levels of housekeeping across all departments within the spa. Our staff and housekeeping teams are commitment to the highest cleanliness standards. Before we re-open we will deliver a new awareness and cleaning training program to every team member which will be updated and refreshed on a daily basis at team briefings to ensure that our ongoing commitment to hygiene remains the top priority for both the team and our clients. We will ensure that any changes and official guidance on the management of the COVID-19 public health risk are communicated immediately.
In the face of this challenge, we have introduced more frequent cleaning intervals, reviewed all cleaning products for efficiency against Corona-virus and ensured that all cleaning processes take into consideration chemical contact times to ensure effective sanitization of this health risk.
We have reviewed and adjusted our operating processes within the spa to ensure that we have minimized the opportunity for cross contamination of individuals – our clients, our team and suppliers. This will inevitably affect some of the services and personal interactions which have occurred in the past and whilst this may limit some of the things we have previously done, we are certain that both our clients and team will agree that safety comes first.
Ultimately the situation and official advice changes on a daily basis and we will continue to adapt our procedures accordingly. We remain committed to ensuring that our team, stay safe whilst our clients enjoy a relaxing spa experience during these unfamiliar times.
A face mask is required to enter the spa. and you will be required to pass the following screening questions the day of your appointment:
- Have you had a fever in the last 24 hours of 100.4 or above? A temperature check will be taken upon arrival.
- Do you now, or have you recently had a cough (excluding chronic cough due to known medical reasons other than COVID 19), or shortness of breath? Chills, muscle pain, headache, sore throat, new loss of taste or smell, diarrhea or extreme fatigue?
- Have you had close contact in the last 10 days with someone with the diagnosis of COVID 19?
If you answer yes. Please reschedule your appointment.
The team would like to thank you for your patience at this very difficult time. We have been inundated with appointment inquiries and have been working systematically to respond to clients with the closest booking date.